Shipping Policy
Thank you for choosing Evoni!
We are committed to providing you with a smooth and reliable shopping experience. Please take a moment to read our shipping and delivery policy.
Order Processing: All orders are processed within 1-3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Costs:
We always offer free shipping on all orders, regardless of order value.
Shipping Methods:
Standard shipping usually takes about 10 business days.
Delivery Information: Evoni uses both its own warehouse in Sweden and selected warehouse partners within and outside the European Union (EU) and the European Economic Area (EEA). Goods are shipped directly from the respective warehouse within 24 hours on non-holiday weekdays after we have confirmed your order via email.
If the product is in our Swedish warehouse, it is normally shipped within 1 business day and usually delivered within 2-4 business days after the shipment has been sent.
If the product is not in Sweden, it is shipped directly from one of our international warehouse partners. The delivery time is then normally about 10 business days, depending on the product and delivery address. For orders containing products from multiple suppliers, they may be sent in separate shipments.
Important! If you have chosen delivery to a service point or parcel locker, the package must be collected within seven days. If it is not collected in time, it will automatically be returned to us, and a fee of 69 SEK will be charged to cover the shipping companies' return handling.
Delivery Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by visiting our order tracking page and entering your tracking number.
International Shipping: We offer international shipping to selected countries. International shipping costs and delivery times vary. Please check the shipping options at checkout.
Customs and Duties: International orders may be subject to customs duties and taxes imposed by the destination country. The recipient is responsible for any additional charges that may apply.
Delivery Problems: In case of any delivery problems, please contact our customer service via the contact form. We will work hard to resolve any issues and ensure your satisfaction.
Address Accuracy: It is the customer's responsibility to provide accurate shipping information. Please provide your mobile number for smoother tracking and double-check your shipping address before completing your purchase.
Delays: In case of unexpected delays, we will notify you and provide updates on your order status.
Returns and Refunds: Please see our return policy for information on returns and refunds. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.
Thank you for choosing Evoni!